If your pet has passed away at a veterinary hospital, you will need to ask which pet crematory they use. You do not have to use the facility your veterinary hospital suggests. Bring the cremation authorization form and call us at (585) 265-9933 and we will handle the logistics. Partner vets will guide you through the process and provide relevant forms.
If your pet has passed away at home you may bring the pet to us, but we do require a scheduled appointment during office hours. After hours appointments are available upon request. Arranging the pick-up of your pet from your home is also available for a fee. Please call (585) 265-9933.